Please note: Returns may take up to 7 business days to process after your package has been received. During the holiday season, processing times for returns, refunds, and exchanges may extend to 14 business days.

Please submit your request using the form above. All return and exchange requests are reviewed by a team member on weekdays, with requests generally reviewed by 4 PM Pacific Time. If you don't receive a follow-up confirmation email after submitting your request, please contact us at support@slidebelts.com.

Returns and Shipping Policies

SlideBelts accepts returns of unused, unaltered, and undamaged items for a full refund within 45 days of the original purchase. We do not accept returns that have been worn or damaged by the user. This includes normal wear and tear, improper fit due to weight changes, and modifications beyond the initial fitting.

We proudly stand behind our products and evaluate returns on a case-by-case basis, with guest satisfaction as our priority. We'll always do our best to approach each situation with fairness and good judgment.

Exchanges

Complete the form above to begin your return request. Once approved, you'll receive a separate email with your prepaid return shipping label and instructions. Please allow 1 business day for your request to be reviewed and your label to be issued. Eligible exchanges include free return shipping and free shipping for your replacement item.

To exchange your belt or another product, submit a return request and include the details of the item you'd like in exchange in the notes section. If no notes are provided, you will be refunded once we receive your return.

If your replacement item is higher in price, we'll email you an invoice for the difference once your return has been processed. Once paid, your exchange will ship the next business day. If your replacement item is lower in price, we'll issue a refund for the difference.

Returns

For standard returns requesting a refund, a $6.50 return shipping fee will be deducted from your refund.

Complete the form above to begin your return request. Once approved, you'll receive a separate email with your prepaid return shipping label and instructions. Please allow 1 business day for your request to be reviewed and your label to be issued.

You may reuse the original packaging or use any suitable box or padded envelope. Once your return is received, please allow up to 7 business days for your refund to be processed. Refunds are issued to your original method of payment. Original shipping costs are non-refundable.

International Fees / Customs Charges

International customers (outside the USA) are responsible for all applicable duties, taxes, and customs charges. We cannot provide estimates, as these fees vary by country and are determined by local customs authorities.

These charges are separate from your order total and may be collected upon delivery. By placing an order, you agree to be responsible for all applicable duties, taxes, and customs fees.

If an order is refused or returned to sender, you remain responsible for any shipping charges and other fees incurred. Please contact your local government or customs office for specific information regarding applicable taxes, duties, and customs charges.